Below you will find some answers to frequently asked questions (FAQs) about the Safeguarding Children & Young People e-learning programme.
e-Learning for Healthcare is a Department of Health programme working in partnership with the NHS and professional bodies to provide high quality e-learning content for the training of the healthcare workforce across the UK.
Visit www.e-lfh.org.uk for more details.
All healthcare professionals providing care to children & young people. Different competency levels are addressed and it is designed for various healthcare professionals to complete.
The materials are free to all those employed by the NHS in the UK. Anyone working outside the NHS will need to buy licenses as individuals or through their employers via the Safeguarding Children & Young People registration page. Organisations wishing to purchase multiple licenses should email eintegrity.sales@e-lfh.org.uk.
This is designed to meet the training needs for the range of healthcare professionals involved in the delivery of services to children and young people.
The curriculum has been designed in close collaboration with members and representatives from each of the following Royal Colleges and Professional Organisations: RCPCH, RCGP, RCN, RCM, CPHVA, CPSIG, BAACH, BSPD, RCS, RCP, RCOA, APAGBI, BSPR, FFLM, CEM and AMICUS.
The Safeguarding Children & Young People e-learning is available through two national e-learning platforms:
See the table below to confirm which platform you should use.
| Profession | Country | Platform |
|---|---|---|
| NHS Health Visitor | England | ESR/NLMS |
| NHS Health Visitor | Other UK | e-LfH LMS |
| NHS Nurse | England | ESR/NLMS |
| NHS Nurse | Other UK | e-LfH LMS |
| NHS Therapist/allied health professional | England | ESR/NLMS |
| NHS Therapist/allied health professional | Other UK | e-LfH LMS |
| NHS Dietician | England | ESR/NLMS |
| NHS Dietician | Other UK | e-LfH LMS |
| NHS Doctor | England | e-LfH LMS |
| NHS Doctor | Other UK | e-LfH LMS |
| NHS Midwife | England | ESR/NLMS |
| NHS Midwife | Other UK | e-LfH LMS |
| Any non-NHS - charges apply | Any | e-LfH LMS |
Yes. Speak to your local education & learning department, or your local ESR system administrator, to gain access. If you are still having problems, you can contact your NLMS Regional Account Manager.
If you are eligible to access the materials (e.g. you are employed by the NHS) but your trust has not implemented the NLMS, you can access the materials through the e-LfH LMS. Please go to the Safeguarding Children & Young People registration page in order to do this.
NHS organisations in England who utilise ESR have access to the e-Learning capabilities offered as part of the National Learning Management System project; local policy will determine whether access has been made available to employees. Speak to your local education & learning department, or your local ESR system administrator, to gain access. If this does not help, you can contact your NLMS Regional Account Manager.
Your education department should know who this is, so try contacting them first. If you still can't find the right person, you can find this out on the ESR support pages.
Yes. You can buy licenses through the Safeguarding Children & Young People registration page.
Yes. Your organisation or you as an individual can buy licenses through the Safeguarding Children & Young People registration page.
Yes. You can buy licenses through the Safeguarding Children & Young People registration page.
Yes. Once you are registered on the e-Learning for Healthcare (e-LfH) LMS you can run a report for yourself at any time. To find out how, visit the tutorials page of the e-LfH website.
For users of e-Learning via ESR any e-learning you complete will automatically update your personal training record, which can be viewed in your Learning History at any time.
Both the e-LfH LMS and ESR platforms have a technical checker online:
Always contact your own IT Department first as there might well be a local solution. The technical checkers available on each platform should tell you if you need more software installed to access the course and certificate. If your IT department is unable to solve the problem, it will depend on which learning platform you will be using:
No. The sessions can be completed in any order you choose. Some people will start by doing the final course assessment first and then dip into the other sessions they feel they need to do to increase their knowledge.
The course is intended as part of a 'blended learning' approach. It provides one method of learning along with many others, such as face-to-face teaching and role play. Completion of the course does not in itself indicate competence. Competence would need to be measured using other appropriate methods to evaluate learning and its impact on the delivery of services. Competences should also be reviewed as part of staff appraisals in conjunction with individual learning and development plans.
By including e-Learning in the Electronic Staff Record (ESR) as part of the National Learning Management System project, Central Learning and Development departments and any manager with access to Manager Self Service can view and report on learning activity of their staff. Full reports on all learning can then be produced detailing classroom and e-learning activity side by side. Those healthcare workers who wish to know if their Trust has access or is getting access to e-Learning in ESR should contact their Trust's Learning and Development lead.
Currently, there is no default facility on the e-Learning for Healthcare LMS to allow (e.g.) team leaders to monitor if users are accessing the e-learning. The e-LfH team are reviewing how to make this facility available. Individuals are able to produce reports on their own learning for (e.g.) CPD purposes.
